halka
हिन्दी में पढ़ेंHalka Privacy Policy
Effective date: [DATE OF LAUNCH] · Version: 1.0 · हिंदी संस्करण: verityx.space/halka/privacy-hi
Halka ("Halka", "we", "us") is a mental wellness app published by VerityX LLP, Kalka, Haryana, India (LLPIN ACS-4574). This policy explains what personal data Halka collects, why, how it is protected, and the choices and rights you have. It applies to the Halka Android app and to its pages at verityx.space/halka.
The short version
Halka is for adults (18+). It is a self-care tool, not a medical or emergency service.
Your journal stays on your phone unless you turn on encrypted backup.
We never sell your data, show ads, or share your data with anyone for their own use.
You can download or delete everything at any time from Me › Privacy centre.
1. Who is responsible for your data
VerityX LLP decides why and how your personal data is processed (the "data fiduciary" under the Digital Personal Data Protection Act, 2023, and the "body corporate" under the Information Technology Act, 2000). Contact details are in section 12.
2. What we collect and why
Information you give us
Account details: your email address or mobile number to sign in and recover your account; an optional nickname.
Age confirmation and age band: to confirm you are 18 or older and to suggest relevant content.
Language and settings: such as reminder time and app preferences.
Wellbeing information (sensitive): the concerns you choose, your mood check-ins and notes, and your answers to self-check questionnaires. We process these only with your separate, explicit consent, to show your history and suggest tools.
Journal entries and voice notes (sensitive): stored only on your device by default. If you turn on backup, they are encrypted on your phone before upload, so we cannot read them.
Trusted contact: the name and number you choose; stored only on your device and used only when you tap to message or call them.
Messages to us: when you contact support or the Grievance Officer.
Information collected automatically
Diagnostics: crash reports, device model, Android version and app version, to fix problems.
Usage (only if you allow analytics): which features are used, never what you write or how you feel.
Device identifiers: a Firebase installation ID and notification token, to sync your account and send reminders you asked for.
Purchases (if you subscribe): a purchase record from Google Play. We never receive your card or UPI details.
What we do not collect: your contacts list, location, photos, call or SMS logs, advertising ID, Aadhaar or other government IDs, or data from other apps.
3. Android permissions
| Permission | Used for | When we ask |
|---|---|---|
| Notifications | Reminders you set | When you choose a reminder time |
| Microphone | Voice notes in your journal | When you first tap the mic |
| Biometric / screen lock | App lock | When you turn on App lock |
Choosing a trusted contact uses Android's own contact picker, which shares only the one contact you tap; Halka cannot see your address book. Calls and messages open in your phone's own dialler or messaging app; Halka never calls or texts on its own.
4. Legal basis
We process personal data on the basis of your consent, given separately for (a) using the app under our Terms, (b) wellbeing information, and (c) optional analytics and backup. We may also process data where the law requires it (for example, to respond to a lawful order) or to protect someone's life in a medical emergency.
5. Who we share data with
We do not sell, rent or trade personal data, and we do not use it for advertising. We use these service providers, who process data only on our instructions and under contract:
Google Firebase (Google LLC / Google India): sign-in, secure database and storage in Google Cloud's Mumbai region, crash reports, analytics (if allowed), notifications.
Google Play: app distribution and payments.
We may disclose data if required by Indian law, a court order or a government authority acting lawfully, and will tell you where the law allows.
6. Where your data is stored
Cloud data is stored in India (Google Cloud, Mumbai). Some support services of our providers may process limited technical data outside India, as permitted under Indian law.
7. How long we keep it
| Data | How long |
|---|---|
| Account and wellbeing data | Until you delete your account or withdraw consent; erased within 30 days, backups within 35 days |
| Inactive accounts | Deleted after 24 months of inactivity, with at least 48 hours' notice before deletion |
| Journal and voice notes on your device | Until you delete them or uninstall Halka |
| Analytics / crash reports | 14 months / 90 days |
| Consent and complaint records | 3 years after account closure, as evidence of compliance |
| Purchase records | As required by Indian tax law |
8. How we protect it
Encryption in transit and at rest; journal encryption with keys held in your phone's secure hardware; strict access controls so only you can access your records; two-factor authentication for our team; screenshots blocked on private screens; security logging and regular testing. No system is perfectly secure, but we will tell you promptly if a breach affects you.
9. Your rights
You can, free of charge:
Access a summary of your data and how it is used (Me › Privacy centre › Download my data).
Correct or update your data.
Withdraw consent at any time; this does not affect processing already done, but some features may stop working.
Delete your account and data (Me › Privacy centre › Delete my account, or at verityx.space/halka/delete if you no longer have the app).
Nominate a person to exercise your rights if you die or become unable to.
Complain to our Grievance Officer, and if not satisfied, to the Data Protection Board of India.
10. Children
Halka is only for people aged 18 and over. We do not knowingly collect data from anyone under 18. If you believe a child has used Halka, write to the Grievance Officer and we will delete the data.
11. Important: Halka is not emergency care
Halka does not diagnose or treat any condition and is not a substitute for a doctor or therapist. If you are in danger, call 112. For free 24x7 mental health support in India, call Tele-MANAS 14416 or 1-800-891-4416.
12. Contact and grievances
Grievance Officer: Team VerityX, VerityX LLP Email: team@verityx.space Address: VerityX LLP, Kalka, Haryana, India In-app: Me › Grievance officer
We acknowledge complaints within 48 hours and resolve them within 30 days.
13. Changes to this policy
We will notify you in the app before any material change takes effect, and ask for fresh consent where the law requires it. The latest version is always at verityx.space/halka/privacy.