Halka Terms of Use

Effective date: [DATE OF LAUNCH] · Version: 1.0

These Terms are an agreement between you and VerityX LLP, Kalka, Haryana, India, LLPIN ACS-4574 ("we", "us"), for your use of the Halka app and website ("Halka"). By creating an account or using Halka you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use Halka.

1. Halka is not medical care

Halka offers self-help content, mood tracking, journaling and relaxation tools for general wellbeing. It does not diagnose, treat, cure or prevent any illness, and it is not a substitute for advice from a qualified doctor, psychiatrist or psychologist. Self-check questionnaires are for reflection only and their results are not a diagnosis. Always consult a qualified professional about your health.

In an emergency, do not rely on Halka. If you or someone else is in immediate danger, call 112. For free, confidential mental health support 24x7, call Tele-MANAS 14416 or 1-800-891-4416.

2. Who can use Halka

You must be at least 18 years old and able to enter into a binding contract under Indian law. By using Halka you confirm this is true.

3. Your account

Keep your login and device secure; you are responsible for activity on your account. You can turn on the journal lock in the Me tab. Tell us promptly at team@verityx.space if you think someone has accessed your account.

4. Your content

Your journal entries, notes and check-ins remain yours. You give us only the limited permission needed to store, back up (if you choose) and display them to you. We do not use your content to train AI models, for advertising, or for any purpose other than running Halka for you.

5. Acceptable use

You agree not to: misuse or interfere with Halka or its security; reverse engineer the app except as the law allows; use Halka to harm others; copy, resell or redistribute Halka's content; or use automated tools to access the service.

6. Our content

Halka's courses, audio, text, illustrations, logo and software belong to VerityX LLP or its licensors and are protected by law. We grant you a personal, non-exclusive, non-transferable licence to use them in the app for your own wellbeing.

7. Halka Plus (paid subscription)

• Core safety features, mood check-ins and the help screen are always free.

• Halka Plus, when offered, is sold through Google Play at the price shown before purchase, including applicable taxes.

• Subscriptions renew automatically until cancelled. Cancel any time in Google Play › Payments & subscriptions; access continues until the end of the paid period.

• Free trials convert to paid unless cancelled before the trial ends; we will remind you before conversion.

• Refunds are handled under Google Play's refund policy; for issues, contact team@verityx.space.

8. Changes and availability

We may update, add or remove features to improve Halka or comply with law. We will give notice of significant changes. We aim to keep Halka available but cannot promise it will always be error-free or uninterrupted.

9. Disclaimers

Halka is provided "as is" and "as available". To the extent permitted by law, we make no promises about specific outcomes from using Halka.

10. Limitation of liability

To the extent permitted by law, VerityX LLP is not liable for indirect or consequential losses arising from your use of Halka, and our total liability for any claim is limited to the amount you paid us in the 12 months before the claim (or INR 1,000 if you paid nothing). Nothing in these Terms limits liability that cannot be limited under Indian law, including for fraud or for death or personal injury caused by negligence.

11. Ending your use

You may stop using Halka and delete your account at any time (Me › Privacy centre › Delete my account). We may suspend or close an account that seriously or repeatedly breaches these Terms, with notice where reasonable.

12. Governing law and disputes

These Terms are governed by the laws of India. Please first contact our Grievance Officer so we can try to resolve any issue. The courts at Panchkula, Haryana, and the High Court of Punjab and Haryana have exclusive jurisdiction, without affecting any right you have as a consumer to approach a consumer commission.

13. Grievance Officer and contact

Team VerityX, Grievance Officer, VerityX LLP · team@verityx.space · Kalka, Haryana, India. We acknowledge complaints within 48 hours and resolve them within 30 days.

14. Changes to these Terms

We will notify you in the app before material changes take effect. Continuing to use Halka after that date means you accept the updated Terms.